Please report both about unsafe or low quality food products and poor quality services of public catering establishments.
Completing the online complaint form it is necessary to specify the cause of the complaint.
Desirable - the precise name of the product, shop or public catering establishment name and address, production date, the date of purchase, producer, packager of the product. All information you provide is very important, therefore please make it as comprehensive as possible.
Specify your e-mail address or phone if you wish to receive information on the complaint investigation process and the results.
Also, if necessary, we may contact you in order to get the details required for the investigation of the adjustment.
Free phone line for reporting consumer complaints +370 800 40403
Defective food products
All fields marked with an asterisk (*) are required